Legal Disclaimer

The information on this website is provided for general informational purposes only and does not constitute legal, medical, financial, or other professional advice. While we strive for accuracy, Konsiistent EOOD makes no warranties as to completeness, reliability, or timeliness. You use the site and rely on its content at your own risk. For advice specific to your situation, please consult a qualified professional.

Privacy Policy

Last updated: 12 October 2025

Who We Are

Data Controller: Consiistent Ltd (UIC/EIK 206212994)
Address: 2 Ilindensko Vastanie St., Razgrad 7200, Bulgaria
Privacy Email: consiistent2020@gmail.com (contact: Ivaylo Oreshkov)
We operate worldwide. Our services are not directed to individuals under 18 years of age.

What Data We Collect

• Profile & contact: name, email, phone, billing/shipping address

• Orders & support: orders, invoices, correspondence

• Payments: processed by Stripe/PayPal; we do not store full card details

• Technical: IP address, device/browser information, logs

• Cookies & similar tech: necessary, analytics, and (with consent) marketing

• Marketing preferences: newsletter opt-in/opt-out

How We Collect Data

• Directly from you: forms, checkout, support

• Automatically: cookies, logs, analytics when you use the site

• From providers: e.g., confirmations from payment processors

Why We Process Data (GDPR Legal Bases)

• Contract: create/manage account, fulfill orders, deliver services, provide support

• Legitimate interests: security, fraud prevention, service improvement, basic analytics (minimal impact)

• Legal obligation: accounting, tax, consumer protection

• Consent: newsletters and non-essential cookies/remarketing (where applicable)

Sharing with Third Parties (Processors)

We use trusted service providers under data-processing agreements: hosting/CDN, email service, CRM, analytics, Stripe/PayPal, and couriers (where applicable). They process data only under our instructions. We do not sell personal data.

International Transfers

Where data is transferred outside the EEA/UK, we apply appropriate safeguards (e.g., Standard Contractual Clauses) and additional measures as needed.

Retention Periods

• Accounts/customer records: for the life of the account + up to 3 years after last activity

• Support tickets: up to 3 years

• Accounting documents/invoices: up to 10 years (legal requirement)

• Marketing consents: until withdrawn
  After the above periods, we delete or anonymize the data.

Security

HTTPS/TLS, access controls, encryption where appropriate, backups, and incident-response procedures. No method is 100% secure, but we apply industry-standard safeguards.

Your Rights

You have the right to access, rectification, erasure, restriction, portability, objection, and to withdraw consent at any time.
Requests: consiistent2020@gmail.com. You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or your local authority.

Children’s Data

We do not knowingly process data of individuals under 18 and our services are not directed to them.

Automated Decisions/Profiling

We do not use automated decision-making that produces legal or similarly significant effects.

Marketing

We send email campaigns only with consent. An unsubscribe link is included in every message.

Changes to This Policy

Updates will be posted here with a revised Last updated date.